Detailed answers about installation process, compatibility, warranty, and maintenance.
Basics & Technology
What is the EHT Kit in simple terms?
It is the "brain" and "heart" of your home in one box. The kit includes a powerful heat pump for heating/cooling and a smart AI controller that manages climate, lighting, and security, saving you money while eliminating the need for fossil fuels.
Does it work in extreme cold (-30°C)?
Yes. Our "Cold Climate" heat pumps are engineered to operate efficiently even at -22°F (-30°C). While such temperatures are rare in most US regions, the system is built with redundancy: a backup electric resistance heater ensures your home stays warm regardless of the weather.
Do I need internet for it to work?
For remote control via the App—yes. But your comfort is secure even without it. The EHT Core processes data locally using "Edge Computing," not in the cloud. Your heating, cooling, and lights will continue to operate seamlessly offline.
Installation & Compatibility
Do I need to replace my old radiators?
In 95% of cases—no. Our High-Temperature Heat Pump delivers water up to 167°F (75°C), making it fully compatible with existing baseboards and cast-iron radiators. No need to rip up floors or perform invasive renovations.
How long does installation take?
Typical installation takes 1-3 days, depending on the complexity of removing your old equipment. Work is mostly confined to the utility room and outside, so you don't need to move out.
Money & Savings
Are there tax credits or rebates?
Absolutely. The EHT Kit is designed to qualify for major federal incentives (like the IRA tax credits up to $2,000) and local state rebates (potentially up to $8,000 depending on income).
What is the ROI (Return on Investment)?
On average, the system pays for itself in 5-7 years through fuel savings and reduced maintenance costs compared to oil or gas boilers.
